1. Introduction

Duelo.gg ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

By using the Platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Account information: username, email address, and password hash
• Steam profile data: Steam ID, public username, and avatar
• Match data: Dota 2 match results used to verify duel outcomes
• Usage data: pages visited, actions taken, and session timestamps
• Payment information: processed securely by third-party providers — we do not store card details

3. How We Use Your Information

We use the collected data for the following purposes:

• To create and manage your account
• To verify duel results using Steam match data
• To process PTS transactions and premium subscriptions
• To display leaderboards and player statistics
• To send important service notifications and updates
• To detect and prevent fraud, cheating, or abuse
• To improve the Platform based on usage analytics

4. Steam Data

Duelo.gg uses the Steam OpenID API for authentication and the Steam Web API to access public match data. We only access data that is publicly available on your Steam profile. We do not access your Steam wallet, friends list, or any private account information.

5. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Payment processors to handle subscription billing
• Analytics providers to understand Platform usage (anonymized)
• Law enforcement if required by applicable law

6. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze Platform usage. You can disable cookies in your browser settings, but this may affect the functionality of the Platform.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where we are required to retain it by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your data:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to object to or restrict certain processing activities
• The right to data portability

To exercise any of these rights, contact us at [email protected].

9. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].